The Long Term Care Ombudsman Program provides advocacy services to persons age 60 and older who are consumers of Wisconsin long term care programs. The Ombudsman Program has, by law, the authority to have contact with any resident or tenant of a Wisconsin nursing home, Community Based Residential Facility (CBRF), Residential Care Apartment Complex (RCAC), Adult Family Home (AFH), or person served by the community Options Program or the Family Care/Partnership/PACE program.Services are available at no charge, and all complaints are kept confidential.
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