Institute on Aging’s 24-hour toll-free Friendship Line is the only accredited crisis line in the country for people aged 60 years and older, and adults living with disabilities. We also make on-going outreach calls to lonely older adults. While there are other organizations that respond to the needs of people who may be contemplating suicide, none provides the type of services that IOA’s Friendship Line offers to respond to the public health problem of suicide among the elderly. Knowing that older people do not contact traditional suicide prevention centers on a regular basis even if they are considering suicide, we created the only program nationwide that reaches out to lonely, depressed, isolated, frail and/or suicidal older adults. Our trained volunteers specialize in offering a caring ear and having a friendly conversation with depressed older adults.

  • Providing emotional support
  • Elder abuse reporting
  • Well-being checks
  • Grief support through assistance and reassurance
  • Active suicide intervention
  • Information and referrals for isolated older adults, and adults living with disabilities

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Additional Details

  • Who does this service benefit?:Seniors, Alzheimer's & Dementia
  • Where is this service offered?: In-Home
  • What type of business is this?: Nonprofit Organization
  • What is its service area?: Nationwide
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