These advocates will assist and help you when you are confronted with obstacles or “red tape.” They will support, defend and “plead in your favor” if you experience difficulties negotiating through the maze of programs and services for seniors.

ERAS Senior Network and Neighborhood Outreach Program
(262) 549-3348 – Waukesha | (414) 488-6500 – Milwaukee

The mission of ERAs Senior Network is to engage and support Milwaukee and Waukesha County seniors in leading meaningful lives. Seniors and adults with disabilities are supported by volunteers of all ages to help them maintain their independence. ERAs helps individuals 55 and older stay engaged in their community through a variety of meaningful volunteer opportunities.

IMPACT 2-1-1 
IMPACT provides the means for people to take the first step toward regaining stability.
IMPACT 2-1-1 is a central access point for people in need. During times of personal crisis or community disaster, the free, confidential helpline and online resource directory make it easy for residents to get connected to information and assistance.

In Milwaukee, Waukesha, Kenosha, Racine, Ozaukee, Washington, Dodge, Jefferson and Walworth counties simply dial 2-1-1.


milwaukeecoonagingMilwaukee County Department on Aging
(414) 289-6874

State Resources  
Toll-Free: 1.877.428.8844
General Resource Links, Transportation, Homeless Resources, Resources for People with Disabilities, Emergency Preparedness & Recovery, Employment, Children’s Resources, Homeownership Resources, Landlord-Tenant Resources, Mental Health Resources, Public Housing, Social Services (food, utility assistance, clothing, etc), Veterans Resources.


ombudsman Ombudsman Program: Wisconsin Board on Aging & Long Term Care
(800) 815-0015
Leave your name, phone number and reason for call, a representative will return your call. 
The Long Term Care Ombudsman Program provides advocacy services to persons age 60  and older who are consumers of Wisconsin long term care programs. The Ombudsman Program has, by law, the authority to have contact with any resident or tenant of a Wisconsin nursing home, Community Based Residential Facility (CBRF), Residential Care Apartment Complex (RCAC), Adult Family Home (AFH), or person served by the community Options Program or the Family Care/Partnership/PACE program.Services are available at no charge, and all complaints are kept confidential.

The Coalition of Wisconsin Aging Groups (CWAG)
The Elder Financial Empowerment Project  provides information, advocacy, referral and victim services assistance to senior victims of financial exploitation.



legalaction_logoSenior Law: Legal Action of Wisconsin
(414) 278-1222 or (844) 614-5468
Provides FREE OF CHARGE legal services to Milwaukee County residence that are 60+. Also provides general information about Medicare; medical assistance; long term care; Social Security; SSI; food stamps; subsidized housing, consumer scams and bill paying.
Phone In-take hours: Monday 9am-11am, Tuesday 1pm- 3pm, Friday 9am-11am
or visit 230 W. Wells, Room 800, Tuesday 9am-12pm, Thursday 1pm-4pm (please call first)

ERP Elder Rights Project 
(844) 614-.5468–project-elder-abuse-victims
The Elder Rights Project provides free legal assistance to secure safety, stability, and independence for elder abuse victims.
Eligibility Requirements: Wisconsin resident, 60 or older, victim of crime or abuse.
Milwaukee Office:  230 W. Wells St., Ste. 800, Milwaukee, WI 53203  (414) 278-7722



Alzheimer’s Association of Southeast Wisconsin

(414) 479.8800
(24/7 Helpline) (800) 272-3900
(Spanish) (414) 431-8811

Milwaukee County Mental Health Geriatric Crisis Services
(414) 257-7222

Indian Council of Elderly
Native American 45 years and over, Others 60 years and over
Info and referrals: call M-F, 7:30am – 3:30pm
Mals: 631 N. 19th Street 1st M-F, 1-7pm, meal 5pm
Others, M-F, 9am – 1pm, 11:30pm
Community Resource finder: Get easy access to a comprehensive listing of Alzheimer’s and dementia resources, community programs and services.

 Wisconsin Parkinson Association
Jeremy Otte
Directory of Outreach and Education
(414) 386-5162